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Disk 6 editorial & letters


                     EDITORIAL by Dave Tonks                    
                                                                
Well, you can really tell that it's mid February. There's  about
a foot of snow outside, and  the  stairs  look  like  a  glacier
because we've had a burst  pipe  in  the  loft,  and  the  water
cascading through the ceiling and running down the  stairs,  has
frozen because we have no central heating without the water on. 
 Still, I've put our only portable heater in the computer  room,
so I can sit here and type this,(must get the priorities right!!
!!).                                                            
Last weekend Brian and myself attended the All Formats  Fair  in
London. We had a much better day than we had thought  we  would,
and there was a lot of Sam activity going on. Alan Miles had set
up a demo area with seating, and during the day was showing  off
the  Sam's  capabilities  to  anyone  who  cared  to  join  him.
Meanwhile Bruce Gordon was looking after the  normal  Sam  sales
stand in the main hall.                                         
Andy Wright had  finished  version  2  of  Masterdos,  which  is
basically version 1  with  the  "bugs"   cured.   Hopefully,  we
should have an article about it in this issue.                  
The Supplement stand did a  brisk  trade  all  day,  and  I  was
pleased to see a number of our members had come down to see  us.
We also gained some new members who had only just  bought  their
Sams, and needed a guiding hand. We could really do with 3 or  4
Sams set up on our stand, to cope  with  the  variety  of  tasks
that we are asked to do during the day, but we managed  to  sort
most people out, using just the one setup. All in all,  a  great
but tiring day was had by all. Brian and I hope  to  see  a  few
more of you at the show on March 23rd.                          
                                                                
All this talk of the show brings me neatly onto  my  next  item,
namely a PRICE RISE (SHOCK HORROR!!!!).                         
As you all know, we work as a non-profit making club,  with  the
income from mag sales being ploughed  back  into  buying  discs,
postage, and general running costs. This works very well, except
that of late we have started attending the  All  Formats  shows.
The cost of a stand plus the electric for  one  of  these  costs
over £100 per time, and to be perfectly honest we  cannot  as  a
club afford this too many times a year. On the other  hand,  the
team think that it is of value to attend these shows, as it gets
us as a club  known,  and  is  useful  for  gaining  first  hand
knowledge from Samco and their supporters. It also gives members
a chance to meet the voices on the phone or the writers  of  the
letters. We have therefore had to increase the cost of  the  mag
to £2.00 per issue or £10.00 for 6 issues. We hope that this  is
acceptable to our membership, and that  the  reasons  given  are
understood. We will still give you an issue  for  free,  if  you
send your own disc and 50p to cover p&p. The  new  price  starts
from issue 7 onwards.                                           
I'll now leave you alone to recover from the shock and to get on
reading the rest of the mag.                                    
               I hope to hear from you all soon,                
                 Dave Tonks (Editor)                            
                                                                
OOPS DEPT.(ISSUE 5)                                             
The first line of "fract12" should have "MODE 4" put in  it,  it
will then run correctly.                                        
The Masterdos poke to stop the verify after a FORMAT should be  
4656 and NOT 4565 as published.                                 
________________________________________________________________
                                           Mr R.I CLARK         
                                           275 HORNBY ST        
                                           BURY                 
                                           LANCS                
                                           BL9 5DR              
                                                                
Dear Dave                                                       
                                                                
  I am a new member to Sam Supplement  but I would  like to say 
that I am  very impressed with  some of the  screens that you do
for the supplement.                                             
The one at the begining of issue 4 (the MG piccy) is just brill 
and I was wondering if you do them on FLASH and if so just how  
long it takes you to do one.                                    
I sent a screen of Desperate Dan which I was told will appear   
in issue 5. This picture took me around 8 hrs to do, split into 
two evenings (e.g. 4 hrs a night) just to get it to look right. 
Well I have bought SPHERA from Enigma and would like to say it  
is a fantastic game I have so far managed to get  as far as     
LEVEL 2 and have found  out that in LEVEL 1 you have to destroy 
the big, End Of Level Monster twice, but on level 2 it seems you
have to get through 3 times. I hve only managed to get past     
TWICE, but, by the time you read this I might have got to LEVEL 
3.                                                              
I  have sent 3  more screens for you  to look at, the one of the
plane was copied out of a speccy mag which is a screen out of   
F 16 game.                                                      
One of the other 2 you could use as a screen for issue 7 or just
change the number  to what ever  issue it is. As  for the  third
piccy, its just  my imagination of  what my  software house sign
would look like if I could write games and sell them.           
Thats all for now but I just must say I hope the SAM COUPE will 
be more successful in 1991.                                     
                                                                
ED's note... Some of the screens I do from scratch, and  some  I
"borrow" from the St and Amiga, and then re-do them to suit  the
theme that I want. It can actually take longer  this  way,  than
from scratch, but on average I spend about 10 hours on  a  front
screen, using FLASH. This doesn't include any animation.        
________________________________________________________________
                                           The White House,     
                                           St. Catherine's Well,
                                           Milton Abbas,        
                                           Blandford,           
 Tel: 0258 880394                          Dorset. DT11 OAS     
                                           February    1991     
                                                                
Dear Editor,                                                    
                                                                
  I believe that my experience with FORMAT PUBLICATIONS could be
of interest, and perhaps of value, to SUPPLEMENT readers.       
                                                                
  With my Sam Coupe, purchased in December 1989, I  received  an
advertisement  for  FORMAT  magazine,  which  stated  that   the
magazine "...now covers the Sam  Coupe",  and  could  be  relied
upon "...to show you how to make the most of your new computer".
There was an invitation to take out  a  12  month  subscription,
which included the incentive of  a  "free"  Sam  Coupe  software
tape.                                                           
                                                                
  Anxious to learn as much as possible about the new computer, I
took out a subscription to start with the  January  1990  issue.
With this issue, I received a letter of welcome as a  member  of
the INDUG  (Independent User Group), together  with  an  apology
for delay in supply of the software tape. In February I wrote to
FORMAT's  editor,  Mr  Brenchley,  requesting  details  of   the
advantages claimed for membership of INDUG  as  referred  to  in
NEW COMPUTER EXPRESS.                                           
                                                                
  This letter was ignored, as was a  reminder  I  sent  a  month
later.                                                          
                                                                
                                                                
  With the November issue, I received notification that the next
issue,  i.e.  December  1990,  was  the  last   due   under   my
subscription, and offering a 13 month extension for the price of
12. No reference whatsoever was made  to  the  still outstanding
software.                                                       
                                                                
                                                                
  On January 17th 1991, I wrote to Mr Brenchley  to  inform  him
that I had not yet received the December  1990  issue,  nor  the
Sam Software, now 12 months overdue.                            
                                                                
  This letter has been ignored.                                 
                                                                
  The foregoing is all factual. I make  no  comment,  SUPPLEMENT
subscribers can draw their own conclusions.  I  must  add   that
apart from my own particular  reaction  to  this   arrogant  and
discourteous treatment, I have found the coverage of Sam  during
the 12 months (sorry..11 months!) to be minimal and falling  far
short of a reason for  extending  my   subscription.            
                                                                
J.L.Phillips.                                                   
                                                                
A copy of the above letter was sent to Bob  Brenchley,  and  his
reply follows:-                                                 
                                                                
                                                                
                                                                
Dear Dave,                                                      
                                                                
     Thank you for the opportunity to reply to  the  letter  you
received from Mr J.L.Phillips. It is difficult to deal with  his
points in order, so I hope the following will make sense.       
                                                                
     First, as most of your readers will know, the final version
of the ROM (V3.0)  for  the  SAM  Coupe  was  only  released  in
September 1990. Until then we had been  unable  to  produce  the
free demo tape because it had to be tested on  all  versions  of
the ROM. We had used several versions prior to 3.0 but the final
version was a long time coming. Once the new ROM  was  available
we were able to move ahead with selecting the items for the tape
- a mixture  of  demo  routine,  utilities,  and  several  extra
SCREENS files for loading into FLASH! or  basic.  Several  items
needed to be amended to account for the new ROM and  this  often
required getting new ROMs to programmers before they could  even
start work.                                                     
                                                                
                                                                
     The first  version  of  the  tape  was  duplicated  in  mid
November 1990 and a few were passed out to selected people for a
final test. One bug was found, a small  one  due  to  change  in
SAMDOS. A small change cured this and things were ready to roll.
                                                                
     Alas, at the end of  November  I  lost  my  assistant,  Mrs
Kemley. This, coupled with the rush to do both the December  and
January issues of FORMAT before Christmas,  has  caused  further
delays.                                                         
                                                                
     In the last week I have taken on two new employees and this
will provide the manpower to enable the free demo to go  out  to
people soon. I would as a final comment on this subject say that
I have kept members in touch  with  the  situation  through  the
editorial page in FORMAT.                                       
                                                                
     Next to the subject of letters. Mr  Phillips  did,  as  his
leter confirms, receive a welcome letter when he first  sent  in
his subscription. This clearly stated that letters could not  be
replied to - except through the letters column in  FORMAT.  With
over 2000 full members we just do not have the resources to deal
with correspondence. The 'Hotline' telephone service we  provide
for all members is  not  only  for  technical  problems,  if  Mr
Phillips had phoned (and the hours the  line  is  available  are
very extensive)  any  problems  or  questions  would  have  been
answered on the spot. As  to  his  question  about  benefits  of
membership I would again refer him to  the  original  letter  he
received when he joined and to frequent items in FORMAT, I won't
take up valuable space on your disc by repeating them here.     
                                                                
     I must now totally disagree with Mr  Phillip's  claim  that
coverage of SAM has been 'minimal.'  On  average  (covering  the
whole of 1990) over 60% of the printed material dealt  with  SAM
or was general interest. In fact it  could  be  said  that  only
items dealing with Spectrum disc systems  from  a  machine  code
angle were of no  use  to  SAM  users.  FORMAT,  like  your  SAM
SUPPLEMENT is dedicated to helping SAM users get the  most  from
their machine. We were the first magazine to give a full  review
of SAM. We were the first to tell people how to load a  Spectrum
ROM into the Coupe. We are usually the first with  news  on  the
latest developments for SAM. We currently have  an  80%  renewal
rate which, for  a  magazine  in  the  fast  changing  world  of
computers, is nothing short of excellent.                       
                                                                
     Finally. There has been no correspondence received from  Mr
Phillips, nor indeed has there been the proper  telephone  call,
to report any problem with his December issue of  the  magazine.
When he does phone, his problem will be delt with in our  normal
freindly and I hope efficant manner (although I'm not sure  what
we can do now, three months after the event).                   
                                                                
     I'm sorry to have taken up so much of your valuable  space.
Godd luck with SAM SUPPLEMENT. Long may it, and the  machine  we
both support, survive and prosper.                              
                                                                
                        Yours sincerely,                        
                                                                
                         Bob Brenchley,                         
                                                                
                    Editor - Format Magazine.                   
                       FLEXIBASE SOFTWARE                       
                       ~~~~~~~~~~~~~~~~~~                       
                        tel.(0905) 775840                       
 David Wornham. 20 The Parklands, Droitwich Spa, Worcs. WR9 7DG.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
                                              16th February 1991
                                                                
Dear Dave, Brian and members,                                   
                                                                
     As an example of how programmers, magazines such as  yours,
and reviewers can work together to the mutual benefit of  users,
may I reply to the "first encounter" review of  Flexipage  given
by Les Phillips in issue 5 of the Sam Supplement?               
     I welcome his robust comments,  all  of  which  make  valid
points, are very helpful and have  been,  or  are  being,  acted
upon. However, I do feel that he may have  missed  one  relevant
point - Flexipage and the booklet WAS written initially for  the
Spectrum, but is CONTINUING with its  development  for  the  Sam
Coupe, with purchasers being supplied with FREE updates whenever
they return the original (first copied) disk and SAE.  (Is  this
unique?) In this way, Sam users, with a dearth of  software,  do
not have to wait for a "finalised"  product  (particularly  when
from a part-time  amateur  like  me),  do  not  have  additional
expenditure in later updating, and can, and do, have their ideas
(and those  of  reviewers)  incorporated  whenever  possible.  A
complete  re-printed  booklet  for  the  Sam  is  therefore  not
currently a sensible option, but I do take the point about those
sections only relevant to the Spectrum, and must itemise them in
the Sam leaflet, perhaps heading it "SAM USERS PLEASE READ  THIS
FIRST"                                                          
     With regard to the reviewer's frustrations with  having  to
press W to Wipe etc. item 6 in  the  booklet  headed  "Flexipage
Conventions" states "Prompts where the user needs to press a key
are shown on screen with a green background, and in  this  guide
within square brackets". The choice of key are  those  shown  in
CAPITALS, for example [Amend/Replace/Copy] press A, R or  C".  I
am surprised that this was found to be "vague" but  accept  that
the programmer, who obviously KNOWS what he is describing, needs
others to test the clarity  of  his  instructions  -  a  service
admirably done by Mr. Phillips.                                 
     Similar items appear in the "Help" mode  from  the  initial
sub-menu:                                                       
     "Flexipage Convention 1. Screen instructions are shown on a
green background with key(s) to  press  in  CAPITALS.  Examples:
[Data/Udg save] press D or Data or U for  User  defined  graphic
save."                                                          
     "Flexipage Convention 4. Warnings  are  shown  with  a  red
border and buzz. For example:  [Wipe  pages]  Press  W  to  wipe
existing pages otherwise any other key."                        
     I am aware of the Y/N key convention  in  Spectrum  circles
but consciously chose to avoid this approach as I  have  in  the
past found myself pressing "Y" as  an  unthinking  reaction  and
unintentionally losing work. I find that a decision to  press  W
to WIPE will reinforce this sometimes drastic decision!         
     I have now  acted  by  including  on  screen  instructions:
[Wipe? press W to Wipe or any other key to return to menu].     
    With regards to pressing SYMBOL SHIFT ZERO for the Menu, the
booklet  first  mentions  this  in  item  8  and  includes   the
underline, stating "PRESS _ (SYMBOL SHIFT ZERO)",  with  item  5
stating "48K mode single key commands are shown in brackets (  )
where applicable". However, I accept this is  not  good  enough,
particularly  for  newcomers  to  Sam  without  the  benefit  of
Spectrum use to realise the change of key use for underline. The
Sam leaflet now shows "KEY _ ( underline: SYMBOL SHIFT  =)"  for
Sam.                                                            
    Updated editions in Replace mode  DO  now  put  the  entered
pages into the yellow box in  the  chosen  height,  and  give  a
CHOICE of double or single height characters / UDGs.            
    Sam versions have 10 sound choices,  an  increase  over  the
reported three of the Spectrum version.                         
    Wishing Les the best of luck (I don't think he needs it  but
no doubt he  will  differ)  with  the  review  of  the  rest  of
Flexipage, and looking  forward  to  more  work  acting  on  his
constructive criticism.                                         
                                                                
________________________________________________________________
                                                                
                                                                
                                                                
                                                                
Les Phillips replies...                    The White House,     
                                           St. Catherine's Well,
                                           Milton Abbas,        
                                           Blandford,           
 Tel: 0258 880394                          Dorset. DT11 OAS     
                                           February 21st 1991   
                                                                
Dear David,                                                     
                                                                
  Thank you for your letter concerning my review of FLEXIPAGE in
Issue 5 of SUPPLEMENT.                                          
                                                                
  When a few  SDC  members  decided  to  take  on  the  task  of
providing Coupe users with a regular supply of  information  and
programmes, it was considered that hardware and software reviews
were probably one of the most useful services  we  could  offer.
The role of 'reviewer' seems to have drifted  my  way,  probably
because I believed I could do this in an objective manner.      
                                                                
                                                                
  As you know, I have been involved with the Spectrum  for  many
years, during which period I helped found the Spectrum Discovery
Club, and perhaps significantly, have seen the demise of a  very
good journal, 'ZX COMPUTING', and watched 'SINCLAIR USER', 'YOUR
SINCLAIR' & 'CRASH' degenerate steadily until they  are  now  no
more than comics. A major  proportion  of  the  space  in  these
survivors has always been filled with so-called reviews. Reading
a fair sample of these led me to the conclusion that  they  were
no more than space fillers, almost invariably arriving  at  very
subjective, usually favourable  opinions.  I  was  difficult  at
times to reconcile the conclusions  with  the  contents  of  the
review. The reviews tended to tell me more  about  the  reviewer
than about the programme.                                       
                                                                
  When  I  took  on  the  SUPPLEMENT's  reviewer  task,  I   was
determined to regard objectivity as the  main  aim,  and  in  so
doing make the review of real value to potential  purchasers.  A
major consideration is that Spectrum compatibility  has  been  a
selling point of  the  Coupe,  and  Spectrum  users  have  shown
considerable  interest  in  the  machine  because  of  this.  In
fairness to newcomers to the computer scene, I  have  approached
reviews of Coupe programmes without relying on familiarity  with
the Spectrum system.  This  puts  me  in  the  position  of  the
newcomer  whose  prime,  if  not  only,  guidance  lies  in  the
instruction manual.                                             
                                                                
  It is in accordance with this  policy  that  I  considered  it
valid to make the remarks about FLEXIPAGE. The last sentence  in
that 'first encounter' review expresses sentiments  in  which  I
firmly believe, viz., that there is a danger of  the  merits  of
FLEXIPAGE being overshadowed by unecessary  complication  in the
instructions.                                                   
                                                                
  I am pleased to read that you have recognised my  comments  as
being constructive, that was the certainly the intention.       
                                                                
Yours sincerely,                                                
                                                                
J.L.Phillips.                                                   
...                                                             

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